Privacy policy

PRIVACY POLICY – ROSEVA PARIS

This Privacy Policy describes how ROSEVA PARIS, an online store operated by a French sole proprietorship ("micro-entreprise"), collects, uses, shares and protects the personal information of visitors to and customers of roseva-paris.com (the "Site").

1. INFORMATION WE COLLECT
When you make a purchase, we collect the information needed to process your order: first and last name, shipping and billing address, email address and phone number (if provided). While you browse the Site, some technical information is collected automatically, such as your IP address, browser and operating system. This helps the Site work properly and improves your experience.
Email marketing — With your consent, we may send you emails about our store, products and news. You can unsubscribe at any time using the link in these emails or by contacting us.
Text messages — If you opt in to text messages, you may receive messages about order tracking, abandoned carts and promotional offers, up to 4 messages per month. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. Your consent to receive text messages is not a condition of purchase.

2. HOW WE USE YOUR INFORMATION
We use your information to process and ship your orders, provide customer service, process payments and refunds, prevent fraud, and — with your consent — send you marketing communications.

3. SHARING YOUR INFORMATION
We share your information only with service providers that need it to run our store (hosting, payment, shipping, email), or when required by law. We do not sell your personal information.

4. SHOPIFY HOSTING AND PAYMENTS
Our store is hosted by Shopify Inc. Your data is stored on Shopify's secure servers, protected by industry-standard security measures. Payments are processed by secure payment providers, and card details are encrypted in line with the PCI-DSS standard. ROSEVA PARIS never stores your card details.

5. COOKIES AND TARGETED ADVERTISING
The Site uses cookies to work properly, to measure traffic and, with your consent where required, to show you relevant ads on other websites and social media. You can manage your preferences through the cookie banner or your browser settings.

6. YOUR PRIVACY RIGHTS
Depending on the state you live in — including California (CCPA/CPRA), Virginia, Colorado, Connecticut, Utah, Texas and other states with consumer privacy laws — you may have the right to: know what personal information we collect and how we use it; access a copy of your information; correct inaccurate information; request deletion of your information; opt out of the "sale" or "sharing" of your personal information and of targeted advertising. To exercise any of these rights, email us at 📧 contact@roseva-paris.com. We will not discriminate against you for exercising your rights. We may need to verify your identity before responding, and we will respond within 45 days.

7. DATA RETENTION
We keep order information for as long as needed for legal, tax and accounting purposes (generally 5 years), and marketing information until you unsubscribe or 3 years after your last contact with us.

8. INTERNATIONAL TRANSFERS
ROSEVA PARIS is based in France and our service providers may be located in other countries. Your information may therefore be processed outside the United States, with appropriate safeguards in place.

9. SECURITY
We use appropriate technical and organizational measures to protect your personal information. Payment information is protected by SSL encryption.

10. CHILDREN
The Site is not intended for children under 13, and we do not knowingly collect personal information from them. By using the Site, you confirm that you are of legal age in your state of residence, or that you have the permission of a parent or guardian.

11. CHANGES TO THIS POLICY
We may update this policy from time to time. Changes take effect as soon as they are posted on the Site. For any questions about your personal information, contact us at: 📧 contact@roseva-paris.com